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Support

Friendly, Local Support - Whenever You Need It

At Bluespan, support isn’t an afterthought – it’s part of who we are. Our Arizona-based team knows the difference between a dropped Zoom call and a gamer’s lag spike, and we take every problem personally until it’s solved. Whether you’re troubleshooting your home Wi-Fi, need help with installation, or just want to make sure you’re getting the most out of your plan, we’re here to help.
I need help:
  • Support Line: 888-774-2583 (press 1)
  • Support Email: support@bluespan.com
  • Submit a Ticket: portal.bluespan.com
Curious about outages in your area? View our outage map.
Outage Map

Why Bluespan Support Feels Different

  • Local team, real answers. No endless hold times or overseas transfers. Just friendly Arizonans who know your neighborhood.
  • Problem ownership. We don’t “pass the buck.” If you’ve got an issue, we own it until it’s fixed.
  • Fast response times. Quick installations, quick resolutions—because slow internet is frustrating enough.
  • Support for every user. From gamers to remote workers, we help you stay connected without interruptions.
  • Lifetime equipment warranty. As long as you’re with Bluespan, we keep your gear covered.

Stuck? We’ll Get You Back Online - Fast

Because downtime isn’t an option, we’ll get you back to streaming, gaming, and working without the headaches.

Internet hiccups happen. But with Bluespan, you won’t get stuck in a loop of scripted responses. Our support team is trained to actually solve problems, not deflect them. Whether it’s fine-tuning your Wi-Fi setup, fixing hardware, or walking you through settings, we’ll get you back to streaming, gaming, and working without the headaches.
Get The Internet You Deserve

See What Our Customers Have to Say

Read more Reviews
Bluespan has been absolutely great. Fast, reliable, and consistent. The speeds are exactly what I need for work and streaming. There was one small issue one time, but I was super impressed with how quickly it was handled. Customer service jumped on it right away and had it resolved in no time. Highly recommend them!
John DoeCEO
We've had Bluespan access at our new house for over a month now and we're very pleased with the performance! Several of our new neighbors recommended them to us and we're happy to pass on our recommendation to anyone who needs reliable and fast connection. I had an opportunity to call their service number and got someone based in Tucson on the phone right away who was able to help me quickly and successfully. How wonderful is that?
Collin Johnston
Very appreciative of this company the billing service people are very kind and understanding the service gentleman that came out and was amazing. Very helpful. Very respectful. I feel like this company really cares about their customers which makes me really care about them.
Angela CurtisCEO

Common Questions, Honest Answers

No jargon. No runaround. Just clear help.
Read Our FAQs

Our Service Promise

Internet without the “gotchas”

Bluespan comes with no long-term contracts, no throttling, and a lifetime equipment warranty. If something goes wrong, we fix it—and we don’t stop until you’re happy. That’s our guarantee.

Still Have Questions?

Whether you’re dealing with a Wi-Fi hiccup, planning an upgrade, or just have a question, our local team is ready to help. No scripts. No hold music marathons. Just fast, friendly support from people who care.

Support Line: 888-774-2583 (press 1)

Support Email: support@bluespan.com

Billing/Accounting: billing@bluespan.com

Sales/Upgrades/Referrals: sales@bluespan.com

Submit a Ticket: portal.bluespan.com

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