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Returns:
If for any reason you are not satisfied with your ionKids system, we will
refund the full price paid for all unopened product, excluding shipping, up to 14 days following
purchase. Product that is opened and undamaged will be refunded less a 15% restocking fee. After 14 days and up to one year, we'll cover your product
against defects, for which we'll provide any necessary parts and labor
to get your ionKids system functioning properly. Your original receipt
will be necessary to obtain a refund or activate
the warranty.
Contact our Call Center at 888-8-IONKIDS (1-888-846-6543) for more information.
Product Warranty:
LIMITED WARRANTY
What is Covered and For How Long?
BLUESPAN, LLC. ("BLUESPAN") warrants to the original purchaser ("Purchaser") that
BLUESPAN's child monitor and locator devices known as a Base Unit and
Wristag, as well as accessories ("Products") when sold as new and were
manufactured, sold or certified by Bluespan, with this Limited Warranty
included in/on the package, are free from defects in material and
workmanship under normal use and service for the period commencing upon
the date of purchase and continuing for the following specified period
of time after that date:
| Base Unit: |
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1 Year |
| Wristag: |
|
1 Year |
| Cigarette Lighter Adapter: |
|
1 Year |
| Batteries: |
|
Limited warranty included herewith provided by battery manufacturer |
What is Not Covered?
This
Limited Warranty is conditioned upon proper use of Product by
Purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abuse, neglect, unusual physical,
electrical or electromechanical stress, or modification of any part of
Product, including antenna, or cosmetic damage; (b) equipment that has
the serial number removed or made illegible; (c) any plastic surfaces
or other externally exposed parts that are scratched or damaged due to
normal use; (d) malfunctions resulting from the use of Product in
conjunction with accessories, products, or ancillary/peripheral
equipment not furnished or approved by BLUESPAN; (e) defects or damage
from improper testing, operation, maintenance, installation, or
adjustment; (f) Product used or purchased outside the United States;
(g) leased Products; (h) cords that are stretched, have broken tabs or
have had the insulation removed; (i) accident or neglect such as
dropping the Products onto hard surfaces; (j) contact with water, rain,
extreme humidity or heavy perspiration; (k) contact with sand, dirt or
the like; or (l) contact with extreme heat, or spills of food or
liquid.
This Limited Warranty does not cover batteries of a
third party manufacturer; however, Bluespan assigns to the Purchaser
the limited warranty it receives from the third party battery
manufacturer. This Limited Warranty covers only batteries bearing a
Bluespan or ionKids trademark and then only if battery capacity falls
below 80% of rated capacity or the battery leaks. This Limited Warranty
also does not cover any battery if (i) the battery has been charged by
a battery charger not specified or approved by BLUESPAN for charging
the battery, (ii) any of the seals on the battery are broken or show
evidence of tampering, or (iii) the battery has been used in equipment
other than the BLUESPAN Products for which it is specified.
What are BLUESPAN's Obligations?
During
the applicable warranty period, BLUESPAN will repair or replace, at
BLUESPAN's sole option, without charge to Purchaser, any defective
component part of Product. To obtain service under this Limited
Warranty, Purchaser must return Product to an authorized service
facility in an adequate container for shipping, accompanied by
Purchaser's sales receipt or comparable substitute proof of sale
showing the date of purchase, the serial number of Product and the
sellers' name and address. To obtain assistance on where to deliver the
Product, call BLUESPAN Customer Care at 1-888-8-ionKids
(1-888-8-466-5432). Upon receipt, BLUESPAN will promptly repair or
replace the defective Product. BLUESPAN may, at BLUESPAN.'s sole
option, use rebuilt, reconditioned, or new parts or components when
repairing any Product or replace Product with a rebuilt, reconditioned
or new Product. All repaired/replaced Product will be warranted for a
period equal to the remainder of the original Limited Warranty on the
original Product or for 30 days, whichever is longer. All replaced
parts, components, boards and equipment shall become the property of
BLUESPAN. If BLUESPAN determines that any Product is not covered by
this Limited Warranty, Purchaser must pay all parts, shipping, and
labor charges for the repair or return of such Product.
What Are the Limits On BLUESPAN, LLC.'s Liability?
EXCEPT
AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED HEREIN, PURCHASER TAKES
THE PRODUCT "AS IS," AND BLUESPAN. MAKES NO WARRANTY OR REPRESENTATION
AND THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR
OTHERWISE, OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT,
INCLUDING BUT NOT LIMITED TO:
- THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE;
- WARRANTIES OF TITLE OR NON-INFRINGEMENT;
- DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT;
- THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR
- COMPLIANCE OFTHE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO.
NOTHING
CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN
EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.
ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF
LAW, INCLUDING IF APPLICABLE THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME
DURATION OF TIME AS THE EXPRESS WRITTEN WARRANTY STATED HEREIN. SOME
STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN
ADDITION, BLUESPAN, SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND IN
EXCESS OF THE PURCHASE PRICE OF THE PRODUCT RESULTING FROM THE
PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING
DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR
FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL,
CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR
BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR
GROSS NEGLIGENCE) OR FAULT COMMITTED BY BLUESPAN ITS AGENTS OR
EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT
AGAINST PURCHASER BY ANY OTHER PARTY. SOME STATES/PROVINCES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE/PROVINCE TO PROVINCE. THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THIS PRODUCT AND STATES PURCHASER'S EXCLUSIVE REMEDY. IF
ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE
BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL
NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED
WARRANTY WHICH PURCHASER ACKNOWLEDGES IS AND WILL ALWAYS BE CONSTRUED
TO BE LIMITED BY ITS TERMS OR AS LIMITED AS THE LAW PERMITS.
BLUESPAN
PRODUCTS ARE NOT DESIGNED TO DETER OR PREVENT KIDNAPPINGS, ABDUCTIONS,
RUN-AWAYS OR MISSING PERSONS. PRODUCT QUALITY AND ACCURACY MAY BE
AFFECTED BY ENVIRONMENTAL OR PHYSICAL CONDITIONS IN THE AREA WHERE
PRODUCTS ARE BEING USED. ENVIRONMENTAL OR PHYSICAL CONDITIONS WHICH MAY
AFFECT THE QUALITY AND ACCURACY OF PRODUCTS INCLUDE, BUT ARE NOT
LIMITED TO, WALLS, FLOORS, CEILINGS, METAL STRUCTURES, VEHICLES,
PARTITIONS, FURNITURE, WINDOWS, MOTORS, OTHER WIRELESS, ELECTRONIC
DEVICES, LIGHTING AND ATMOSPHERIC CONDITIONS
This Limited
Warranty allocates risk of Product failure between Purchaser and
BLUESPAN and BLUESPAN's Product pricing reflects this allocation of
risk and the limitations of liability contained in this Limited
Warranty. The agents, employees, distributors, and dealers of BLUESPAN
are not authorized to make modifications to this Limited Warranty, or
make additional warranties binding on BLUESPAN. Accordingly, additional
statements such as dealer advertising or presentation, whether oral or
written, do not constitute warranties by BLUESPAN and should not be
relied upon.
BLUESPAN, INC.
13581 Pond Springs Road
Suite 305
Austin, Texas 78729
Phone: 1-888-8-ionKids (566-5432)
©2003 - 2006
Bluespan®, Inc. All rights reserved. No reproduction in whole or in part
allowed without prior written approval. Specifications and availability
subject to change without notice.
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